Cart
0
Terms & Conditions
By accessing or using the services provided by Aura Chandelle (“Company”), located in Versova, Mumbai, India (Postal Code: 400061), you agree to be bound by these Terms & Conditions. For any inquiries, please contact us at +91 8976766774 or via email at aurachandelleindia@gmail.com.
1. Acceptance of Terms
By using our products and services, you agree to these Terms & Conditions, which constitute a legally binding agreement between you and Aura Chandelle. If you do not agree to these terms, please refrain from using our services.
2. Products & Services
- Aura Chandelle specializes in [brief description of services/products, e.g., handcrafted candles, fragrance products, etc.].
- All products and services are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
3. Purchases & Payment
- All purchases must be paid for in full at the time of order, unless specified otherwise.
- We accept payments through [list accepted payment methods, e.g., credit card, debit card, net banking, etc.].
- All prices listed are inclusive of taxes, unless otherwise specified. Additional shipping charges may apply.
4. Shipping & Delivery
- We ship products within India. Please allow [estimated delivery time] for your order to arrive.
- Shipping charges and delivery times vary based on the destination and shipping method chosen at checkout.
- Aura Chandelle is not responsible for delays caused by carriers or unforeseen circumstances.
5. Returns & Refunds
- We accept returns for products in their original condition within [number of days, e.g., 7 days] of receipt.
- To initiate a return, please contact us at aurachandelleindia@gmail.com or call +91 8976766774
- Refunds will be processed to the original payment method within [number of days, e.g., 10 business days] after receipt of the returned item(s).
- Certain items may be non-returnable; please check the product details or contact customer support for more information.
6. Intellectual Property
- All content, designs, trademarks, and intellectual property associated with Aura Chandelle are the property of the Company. Unauthorized use or duplication of any content is strictly prohibited.
7. Limitation of Liability
- Aura Chandelle is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
- Our liability for any direct damages is limited to the amount paid for the product or service.
8. Privacy Policy
- We respect your privacy and are committed to protecting it. Please refer to our Privacy Policy [link if available] for detailed information on how we handle your data.
9. Governing Law
- These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Mumbai, India.
10. Changes to Terms
- Aura Chandelle reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Address: Versova, Mumbai, India 400061
- Phone: +91 8976766774
- Email: aurachandelleindia@gmail.com
Our Satisfied Customers
Sehban Azim
I am absolutely obsessed with Aura Chandelle candles, lovingly handcrafted by the talented Shagun Mehta! As someone who values natural, cruelty-free, and vegan-friendly products, I was thrilled to discover this amazing brand that too by my friend. The fact that each candle is made with care and attention by Shagun herself makes it even more special. I also happen to witness the detailed work, research and lengths she’s gone to curate them.
I've also had the pleasure of trying several scents, but my absolute favourites are ‘Oud and Spice', 'Date Night', and 'Lilies and Leather'. The ‘Oud and Spice' candle is like a warm hug for my senses, filling my home with a cozy and inviting aroma. 'Date Night' is perfect for a relaxing evening in, with its sultry and romantic scent. And 'Lilies and Leather' is a unique and captivating blend that adds a touch of elegance to any room.
What sets Aura Chandelle apart is the quality of their ingredients - herbal, soy wax, and completely smokeless and chemical-free. I can breathe easy knowing that I'm not exposing myself or my loved ones to harsh toxins.
I'm kinda grateful that Shagun took the time to create a custom scent just for me, it's named after me “Azim” and truly a game-changer! If anyone’s looking for a candle brand that cares about your well-being and the environment, look no further than Aura Chandelle. Shagun's passion and dedication shine through in every candle. Five stars and a million recommendations
Aishwarya Sakhuja Nag
Oud & spice and everything nice is exactly what @aurachandelle brings to my home. A fragrance that's not overwhelming and appeals to all my senses is exactly what I was looking for 🥰🥰🥰
Aditi Mehta
Aura chandelle is my go-to for candles. Being sensitive to chemicals, which trigger my allergies, I was never able to light candles all day long, but I don’t have to worry that with Aura Chandelle as it’s allergen free! Also, as a bonus they are pure soy candles so I can burn them for hours and yet have so much more left!! Great value for money! ❤️❤️
Darshan Gandhi
Aura Chandelle's Date Night puts my partner & me right in our relaxed and fun mode. It's like a portal, to a better place. Pacific Coast makes you just dive right into vacation mode. The Backyard Brew will literally make coffee lovers think they're in coffee heaven.
All these candles make us great hosts, and uplift everyone's mood.
Next for me to get - Lilies & Leather
Abigail Pandey
Definitely the best candles I’ve ever owned. They look super classy, you can keep it in any corner of the house and they light that up beautifully. Their fragrances are very unlike your regular candles which ultimately all start smelling the same after a point. I LOVE that they produce lesser smoke than other candles and last way longer than the usuals. Customer for life ❤️
Krupa Mehta
The organic smokeless candle from Aura Chandelle is a game-changer. The fragrance is subtle yet captivating and it has completely transformed the ambiance of my house. The natural ingredients make such a difference. It's perfect for unwinding after a long day. Plus, I love knowing that it's eco-friendly and safe for my family.
Shreya Bali
Aura Chandelle candles are a joy! 🕯️They fill the room with a wonderful scent and create a cozy atmosphere.
My favourite one is the Cleansing Sage and it really calms my aura!! ✨❤️ love them!
Rohit Nag
For me Oud & Spice has to be my favourite....the fragrance is just wow...a definite thumbs up.
Anushka Saran
Pacific Coast from Aura Chandelle is my absolute favourite!
The fragrance is divine and will transport you to the coast the minute it’s lit 🏝️🌊
Charmi Modi
Shaguns' candles are a delight, crafted with love and precision at home. The Pacific coast scent she creates is really special, just like her commitment to cruelty-free creations that reflects her passion as an animal lover.